A leaking fridge might not seem like a big deal at first, but we’ve seen how quickly it can damage floors, cabinets, and even create mold. Water pooling beneath or around the fridge can cause more than just inconvenience. At Saga Appliance Repair Ottawa, we often help homeowners figure out the root cause fast—before the mess grows. So if you’re dealing with puddles or moisture, here’s how to take control and prevent long-term problems.

Common Causes of Water Leaks from a Fridge

1. Clogged or Frozen Defrost Drain

The most common reason fridges leak is a blocked defrost drain. During regular defrost cycles, melted frost should flow through this small drain hole into a pan underneath the unit. However, when food debris or ice blocks it, water backs up into the fridge.

We’ve helped many homeowners in Ottawa solve this by flushing the drain with warm water and using a flexible tool like a pipe cleaner. If it’s frozen over, you may need to unplug the fridge and let it thaw. This fix is simple, but it’s often overlooked, and the longer it’s left, the worse it can get.

2. Damaged or Misaligned Drain Pan

Your fridge has a drain pan at the bottom where water collects before it evaporates. If this pan gets cracked or moved out of place, water can leak onto the floor. We usually spot this when there’s a steady leak, especially if it’s coming from underneath.

You can gently move the fridge forward and inspect the pan near the bottom. If it’s sitting unevenly or holding more water than it should, it might need to be repositioned or replaced. In some cases, we also check to ensure your compressor fan is working, since it helps the water evaporate.

Water Near the Door or Dispenser Area

3. Leaking Water Line or Loose Fitting

If your fridge has an ice maker or water dispenser, it’s connected to a supply line at the back. Over time, these lines can crack or loosen. We often see this in homes where the fridge has been moved recently or if the tubing has aged.

We always start by turning off the water supply and inspecting the line for moisture or corrosion. If the connection is loose, tightening it may solve the problem. If the tubing is damaged, it should be replaced. We’ve found that many slow leaks go unnoticed for weeks, especially when they occur behind the fridge.

4. Faulty Water Filter Installation

When the water filter isn’t installed properly, it can cause dripping near the front of the fridge or even inside the compartments. We’ve helped many Ottawa homeowners fix this after a new filter was swapped in too quickly or the wrong model was used.

Our first step is to remove the filter and inspect the area for cracks or loose connections. Then we reinstall it carefully, ensuring it clicks into place securely. If the housing itself is damaged, replacing it may be necessary. That small step can stop a lot of dripping and help the system work better overall.

More Issues That Can Lead to Leaks

5. Unbalanced or Tilted Fridge

Believe it or not, an uneven fridge can also cause leaks. When the fridge tilts forward, water might spill from the drain pan or fail to drain properly. We usually recommend a slight tilt backward so the doors close fully and the water flows correctly to the rear.

We use a level to check the position and adjust the feet underneath the fridge. This small tweak often solves issues with pooling water and even helps with energy efficiency. It’s one of those hidden fixes most people don’t think about until we show them.

6. High Humidity and Uncovered Containers

In Ottawa’s humid summers, excess moisture can build up inside your fridge, especially if the doors are opening frequently. We’ve also noticed that uncovered food or hot leftovers can raise humidity levels and create internal condensation.

To reduce moisture, we always suggest keeping food covered, letting items cool before storing, and regularly wiping the door seals. A worn gasket can also let warm air in, making the fridge work harder and creating condensation. Cleaning and inspecting the seals often helps solve this subtle but frustrating issue.

When to Call for Help

Some leaks might seem minor but are actually signs of deeper problems. If you’ve already checked the drain, water line, and filter, but water keeps appearing, it’s time to call in professional support. At our appliance repair company in Ottawa, we’ve helped homeowners who’ve unknowingly been dealing with a leak for weeks, only to discover warped floors or damaged walls.

Our team handles fridge repair Ottawa jobs daily, and we’re familiar with every kind of leak, from simple clogs to compressor-related issues. If you’re not sure where the water is coming from, don’t risk further damage. We can pinpoint the issue and fix it before it spreads or costs you more in repairs.

Preventing Fridge Leaks in the Future

Leaks are often avoidable with just a few simple habits. We always encourage our customers to:

• Flush the defrost drain with warm water every six months

• Keep food in sealed containers to reduce interior moisture

• Replace water filters regularly and make sure they fit properly

• Check and clean door gaskets monthly

• Use a small water sensor alarm under the fridge to catch slow leaks early

If your fridge is still leaking and you’re not sure where to start, we’re here to help. Our team at Saga Appliance Repair Ottawa can diagnose the problem and fix it quickly, so you don’t have to deal with the stress or the mess any longer. To book a service or ask a question, just reach out to us and we’ll take care of the rest.

FAQ

Why is water collecting under the drawers in my fridge?

This usually means the defrost drain is clogged. When the drain is blocked, melted frost backs up and pools in the lowest spot, which is often beneath the crisper drawers.

Is it safe to keep using a leaking fridge?

It depends on the source. Minor leaks from condensation are usually safe, but ongoing water buildup near electrical parts or flooring can be hazardous and should be addressed right away.

Can the water filter cause a leak even if it looks fine?

Yes, especially if it’s installed incorrectly or not clicked into place. Even small misalignments can cause dripping around the filter housing or inside the fridge.

How often should I check the defrost drain?

We recommend inspecting and flushing it every six months. If your fridge leaks more often, you might need to clean it more frequently.

What should I do if I can’t find the leak source?

If the leak is hard to trace or keeps returning, it’s best to get a professional diagnosis. Some issues, like a faulty inlet valve or internal tubing problem, aren’t always visible without taking panels off.